They should not be relying on the Police to do their job for them. Safaricom will place can place a hold on an account or cancel an M-PESA account if a customer is abusing their account and breaking terms and conditions. Safari come could not get the money back and said that I should report to the Police. Unfortunately the person I sent to knowing the money way not theirs withdrew the money very quickly.
Saw my mistake and in ten minutes I asked for a reversal. In paying a private seller for an item with a similar name I sent to the wrong number. Send reversal flawed -Beware - Cautionary tale Withdraw money from your M-PESA at any agent or at selected bank ATMsīuy airtime conveniently with M-PESA for yourself or for your family and friends This is a new payment service that allows customers to pay small businesses for their goods and services Pay for your goods and services by manually inserting the till number, scanning a QR code or by selecting one of your favorite and frequent used tills. Pay your bills easier by selecting from the popular M-PESA bills, scanning a QR code or by selecting from one of your favorite or frequent bills You can also add contacts to your favorites list so you don't have to search every time. Send money by scanning a QR code, searching your phonebook or selecting from your frequent M-PESA contacts. Login to the myM-PESA app conveniently and authenticate payments by scanning your fingerprint or face ID.
Frequently used contacts and till numbers are automatically displayed so that you can quickly find them to send money or make payments. The new app enables you to view your M-PESA balance in the home screen, Favorites lets you save your most frequently used features so that they're just a click away. The new M-PESA App makes it easier to transact on M-PESA.